Refund policy

Because these items can come in contact with body fluids or other contaminants, returns are not accepted. This is the same reasoning behind underwear being non-returnable. This ensures jewelry shipped to you is brand new, making sure it’s safe for you to wear.

If there is an error in your order, or an item arrives damaged, contact us ASAP for return authorization before opening the individually sterilized packages. Arrangements will be made to replace incorrect or damaged pieces. We will provide postage to ship incorrect/damaged items back to the store.

Returns for damaged/incorrect items must be received within 14 days of receipt of order to be eligible for replacement. They must also be in their original, sealed packages.

Items returned without authorization will not be considered for a refund.

We must stress that this is for your own safety. Sterilizers are not magic, and cannot clean an item enough to be worn by another individual.